Terms and Conditions

Booking

A provisional booking date may be made by telephone or e-mail and will be held for one week pending receipt of a completed booking form and deposit or full payment as appropriate. Only the persons named on the booking form will be allowed to stay at the villa (maximum 10 people). The sending of a deposit and booking form confirms acceptance of the terms and conditions set out below and shall be binding on the persons intending to occupy the premises whether or not such persons have signed the booking form. Each booking will be confirmed as soon as reasonably possible after receipt of the signed booking form and the appropriate deposit. Single sex groups may be accepted, full details to be given at the time of booking. Florida State law prohibits subletting, sharing or assigning. any persons not shown on the booking form will be asked to leave.

Reservation Deposit and Payment of Balance

A deposit of £125.00 ($200) per week is required with the completed booking form. Confirmation of booking will normally be made within seven days of receipt of deposit. At the time of confirmation, an account will be issued showing the balance due. Once the booking is confirmed, the deposit will be non-refundable but will be deducted from the full rental amount due. The full balance is payable no later than 8 weeks prior to the date of arrival at the premises, the owner reserving the right to cancel if the balance of the sum remains unpaid 7 weeks prior to the date of arrival. Bookings made within 8 weeks of arrival are payable at the time of booking. Full details and key collection details will be sent to you after the full payment has been received.


Accidental damage cover

Included in the price for bookings made directly with the owner is an accidental damage insurance to cover breakages or damage to the villa and or contents and excessive cleaning costs other than those normally incurred in connection with the occupation of the villa.

Cancellations

If clients should cancel, or the owner cancels the arrangements due to the clients failure to pay the balance within the time allowed before arrival date, a cancellation charge will be levied based on the following period before the arrival date :-

More than 8 weeks - Deposit

6 to 8 weeks - 50% of Villa Rental

4 to 6 weeks – 75% of Rental

Within 4 weeks - 100% of Villa Rental

Any monies due under the above terms must be made with the cancellation notification; otherwise the FULL amount of the villa rental will become due.

In the unlikely event a cancellation is made by the owner for any reasons other than the above, a full refund of any monies paid will be made by the owner, including deposit. This amounts to the full liability of the owner.

Any cancellation must be sent by registered post or recorded delivery, by the person who signed the booking form. Acceptance of the cancellation must be confirmed by the owner. The date of the cancellation is at the date the registered post or recorded delivery is signed for at the owners address. In the event of dispute, details of the registered/recorded delivery will be required, along with insurance details.

We strongly recommend you do take out insurance at the time of booking which will cover any genuine reasons for cancellation.

Force Majeure

The owner or the owners agents accept no responsibility or liability whatsoever for any loss or damage or alteration to the terms of the booking caused by events beyond the owner's control including (but without prejudice to the generality of the forgoing) war, civil commotion, flight delays or cancellations, adverse weather conditions, fire, flood or industrial dispute.

Complaints

Should a problem arise relating to the premises the Client should contact the owner's representative, local (Florida) Management Company. Details will be found on arrival at the villa. In most cases problems can be resolved if this procedure is followed.

Availability-Arrival and Departure

The villa will be available for occupation from 4:00pm on the first day of the rental period and must be vacated by 10:00am on the day of departure. The villa will be cleaned before your arrival and again on your departure. All rentals are inclusive of electricity, water and local sales taxes.

Liability 

The owner's or the owner's agents do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to the persons or personal effects however caused. Please bear in mind that your villa is situated on a development which consists of both residential and vacation homes. Therefore, the owner's or the owner's agent cannot be held responsible for any ongoing construction, alterations to existing villas or any noise as a result thereof on or around the development. Guests are specifically requested not to allow unsupervised children in or around the pool. NB NO DIVING IN AND AROUND THE SWIMMING POOL. The owner does not accept liability for slips or falls however caused in or around the villa. GLASS is not permitted in the pool area. The owner accepts no responsibility for any security on the premises.

Web Site Description

All descriptions on the web site are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the events of any error.

The Accommodation

The accommodation booked cannot be sublet, shared or assigned. Only the persons named on the Booking Form are permitted to stay in the villa (maximum 10 people). pets are not permitted. For safety reasons and out of consideration for future guests smoking is not allowed inside the villa.

Insurance

Clients are recommended to take adequate holiday insurance to cover eventualities such as cancellation, accident, sickness or damage. 

Telephone

A telephone is available within the villa. Calls within the USA are free.

Pool Heating

If pool heat is required (recommended between mid October and mid April), this must be requested at the time of booking. There is an additional charge (£85 per week) and this must be paid for within the final balance. 
 
In the event pool heating is requested and paid for, the owners cannot guarantee the temperature of the pool and this will vary according to different factors, the main one being the prevailing weather conditions.

Inventory Items

No inventory items must be removed from the villa. This includes pool furniture, linens and towels. Any breakages or damage must be reported to the Management Company immediately.

 

Neighbours

The villa is located in a residential development area. It is not a holiday estate and is in a secure location. Please be respective of others around you. There is a quiet time on the community from 9pm to 9 am.

Check in and Out

The villa will be ready for your arrival at 4pm. Check out time, unless arrangements have been made with the Management Company and/or owner, will be 10.00am. 

Vacating the Villa

Keys: At the end of the client's stay at the villa the client shall return the villa keys to the lock box.

Vacating the premises at any time

If client's lock themselves (or the owner's representative) out of the premises as a result of dead bolting the front door and exiting the villa via the garage, then a charge shall be levied against the client to cover the costs of regaining entry. The alarm must be activated every time the villa is unoccupied.




 
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